Frequently Asked Questions - Serbicus Wild Herbs Wholesale

Serbicus offers a comprehensive range of over 50 wild-crafted herbs including medicinal plants like St. John's Wort, Nettle, and Yarrow, culinary herbs such as Wild Thyme and Wild Garlic, premium wild mushrooms including Porcini and Chanterelle, and traditional Serbian botanicals. All products are sustainably harvested from pristine Serbian forests and meadows, available in bulk quantities from 1kg to 30,000kg.

Our minimum order quantities are designed to accommodate various business needs. For dried herbs, we typically require minimum orders of 10-25kg, while for wild mushrooms the minimum is 5-10kg. We also offer sample quantities of 1kg for product testing and evaluation. For large-scale production needs, we can supply up to 30,000kg with customized packaging and private labeling options.

To request a quote, you can contact us through our website contact form, send an email to our sales team, or reach out via WhatsApp for immediate assistance. Please include the specific herbs you're interested in, desired quantities, quality specifications, delivery location, and any special requirements such as organic certification or custom packaging. We typically respond within 24 hours with a detailed quotation.

Yes, we ship worldwide with extensive experience in European, North American, and Asian markets. All shipments include complete documentation: EU organic certification, HACCP certificates, analytical certificates for each batch, certificates of origin, phytosanitary certificates, and all required import documents for the EU market. We ensure full compliance for pharmaceutical, cosmetic, and food-grade applications.

Delivery times vary by destination and order size. For European destinations, standard orders typically arrive within 5-7 business days. North American deliveries take 10-14 days, while Asian markets receive shipments in 12-18 days. Express shipping options are available. Shipping costs depend on order weight, destination, and chosen delivery method. We offer competitive freight rates through our established logistics partnerships.

Our herbs are packaged in food-grade, moisture-resistant materials suitable for long-distance transport. Standard packaging includes multi-layer kraft paper bags with PE inner lining for quantities up to 25kg. Larger orders use reinforced bulk bags or custom packaging solutions. All packages are clearly labeled with product information, batch numbers, and required regulatory markings for international trade.

Every batch undergoes strict quality control including microbiological testing, heavy metal analysis, pesticide residue testing, and active compound verification. We maintain HACCP-compliant processing facilities with full traceability from harvest to delivery. Our wild herbs are standardized for active ingredient content, with each batch accompanied by a comprehensive certificate of analysis.

We maintain multiple quality certifications including EU Organic certification (EC 834/2007), HACCP certification for food safety, ISO 9001:2015 for quality management, and Good Manufacturing Practices (GMP) compliance. Our laboratory partners are ISO 17025 accredited. We also comply with pharmaceutical standards including European Pharmacopoeia where applicable.

Each batch undergoes comprehensive testing in accredited laboratories. Tests include microbiological analysis for bacteria, yeasts, and molds; heavy metal testing for lead, cadmium, mercury, and arsenic; pesticide residue analysis covering over 400 compounds; mycotoxin screening; and active compound quantification using HPLC and GC-MS methods. Results are provided with each shipment.

We practice sustainable wild harvesting through controlled collection quotas, rotation of harvesting areas, and collaboration with local environmental authorities. We support local collector communities with fair trade practices, providing stable income and training in sustainable methods. Our harvesting contributes to habitat preservation and biodiversity conservation in the Balkan region.

Our environmental protection measures include strict harvesting quotas based on scientific assessments, mandatory regeneration periods for collection areas, use of traditional hand-harvesting methods that minimize ecosystem impact, regular biodiversity monitoring in harvesting zones, and investment in habitat restoration projects. We work closely with Serbian environmental agencies to ensure long-term sustainability.

We supply a diverse range of industries including pharmaceutical companies for drug manufacturing, nutraceutical producers for dietary supplements, tea manufacturers and blenders, natural cosmetics and personal care companies, food and beverage manufacturers, aromatherapy and essential oil producers, and traditional medicine practitioners. Our products meet the specific quality standards required by each industry.

We provide comprehensive B2B support including expert consultation on product specifications and regulatory requirements, assistance with product development and formulation, custom packaging and private labeling services, technical documentation and regulatory support, and dedicated account management for regular customers. Our herbal experts are available to help optimize your product applications.

Yes, we offer extensive custom processing services including specific cut sizes for herbs, custom drying parameters, specialized extraction ratios, unique blending formulations, and private label packaging with your brand identity. We can accommodate special processing requirements for pharmaceutical, cosmetic, or food applications with appropriate documentation and quality controls.